“In a non-Covid environment, it’s been an incredible inefficiency for us…,” she said. “But in this environment it was actually an advantage because it allowed us to break our teams up into smaller units where there was less exposure.”

Meanwhile, with a team including Navy vets, Literati has been incorporating some Navy SEAL ethos into its business culture — encouraging a positive attitude, taking ownership for problems and not blaming others.

“The casualties of remote work largely go unspoken.” Read more